Refund Policy

Please inspect your order upon receipt and contact us immediately if the item is defective, damaged, or if you receive the wrong item so we can evaluate the issue and make it right. Please email pictures of damaged items to dvinescentsbydani@gmail.com. We will send a gift card once we have evaluated the issue.

Certain types of items cannot be returned, including custom products such as special orders or personalized items. We also do not accept returns for candles or wax melts. Please get in touch if you have questions or concerns about your specific item.

Unfortunately, we cannot accept returns on sale items or gift cards.

All sales are final unless an item has been damaged during transit. A gift card will be issued after the damage has been evaluated.