D'Vine Scents
Shipping Policy
At D'Vine Scents, we value our customers as our own family. Customer service is one of our core values, and that will never change. We want you to be 100% satisfied with your purchase and experience.
Please reach out with any product questions or if there is anything we can do to serve you better at dvinescentsbydani@gmail.com.
Order Processing
D'Vine Scents currently has a 48–72 business-hour processing time for all orders, regardless of the shipping method chosen.
Business hours are Monday through Friday. Any order placed over the weekend may be processed on Monday.
Should you need to expedite your order, please email us at dvinescentsbydani@gmail.com after checking out, and we will try our best to accommodate your request.
Order Shipping
We do not ship on nationally celebrated holidays.
Shipping days are Mondays and Wednesdays.
You will receive a shipping notification with tracking information once your order has left our loving hands.
Local Pickup
Customers who select local pickup will receive a notification when the order is fulfilled. Pickup will be the Sunday following the order date. After two Sunday pickup attempts, items will be returned to the shelf and a gift card will be issued. We will send emails and update social media if anything changes.